You know, half of my job exists because people have problems. Most people don’t come to me unless they have one. Sometimes the problems are small and easy, and sometimes the problems are—well, not.
Back in March, I heard that there had been a little incident on the construction site at Wycliffe Germany, where they are busy expanding their lodging and meeting facilities. In the initial excavation phase, a machine had severed some of the phone cables that traverse the center. Oops. Most of the lines in two buildings lost their connections, and several others were reduced to poor quality or instability.
Later that month, I was approached by their business manager about the possibility of installing a VoIP-based phone system to restore the lost phone lines. (The network cables had been untouched.) Such a system is what I installed in our own office in 2013. One difference was that this new system would have to work for a while with what remained of the old one. It was destined to become the only system, but it would be just a workaround in the meantime so that some important calls could get through.
To make a long story short(er)—remember, this happened back in March—my colleague and I installed the new system and the first of the phones. (That was a really long workday.) Later, we tested and recommended some cordless units to put to work in the tricky areas where corded desk phones just won’t work. Slowly, we are going to plan and install our way from the initial workaround to the final replacement system.
It seems that we’ll be needing some kind of workaround at home, too. The road through our village is being repaved and the sewer system renovated, and the sewer work is right in front of our apartment now. On Friday, the excavator stumbled upon an undocumented pipe—our building’s drain pipe, from all appearances. If the window’s open, and we run a little water, then within minutes we hear a trickling outside. Fun, huh?
Earlier, I didn’t mention that one of the phones I replaced is the one used by my wife. If I can wrangle a picture or two out of her at work this week, I’ll write about what Katherine is up to these days over at Wycliffe Germany.